Managed Services

Your Sherpa won’t let you stumble.

When technology problems occur, office productivity grinds to a halt. Costs rise. Quality suffers. Left stranded, your business never realizes the full potential of technology: leverage from automation, accuracy and speed. Managed IT services from MySherpa® ensure your business systems won’t falter.

As your IT guide, MySherpa provides proactive, managed services that other IT companies’ break/fix service contracts cannot deliver. MySherpa’s managed services will allow your company to achieve peak performance and productivity for all your staff throughout your network. We make it easy to attain superior business technology results.

Achieve peak business efficiency without technology glitches. Find out how.

EVEREST and ALPS Sherpa Care™ from MySherpa®provide:

  • Responsive service
  • Amazing experience
  • Knowledge second to none
  • Confidence
  • Timeliness
  • Reliability

EVEREST & ALPS Sherpa Care™ by MySherpa®

EVEREST Sherpa Care includes proactive maintenance service, dedicated IT Sherpas to administer systems, and efficient processes to drive your business forward. Service needs will be met with swift response, and planning is performed quarterly. EVEREST is the right choice for companies ready for a technology partnership built on performance, transparency, trust and character.

MySherpa provides a high level of service, including:

  • Responsive user support: <30-minute response, desk side, phone and remote
  • Knowledge for all of your lines of business software
  • Network expertise: security, remote access, mobile management, enterprise wireless
  • Trusted IT strategy: 3-year technology road map, change management and quarterly planning
  • Lookout™ preventive network monitoring and proactive maintenance
  • Beacon™ automated off-site backup, disaster prevention and business continuity
  • Safe & Secure™ managed security for Web, email, network, server, PC, mobile device
  • Web content filtering, email SPAM filtering, email business continuity
  • BackTrack™ desktop disaster protection

You will come to measure the value of MySherpa’s work by rising employee morale versus a rising number of computer problems.

Where do we begin? Let’s talk about that. Contact us.

Managed Solutions

Business continuity
Business disaster prevention
Business technology strategy
Cloud managed security
Content filtering
Desk side support
Desktop disaster prevention
Email security / SPAM protection
Environmental monitoring
Fax management
Firewall management
Fixed fee managed services
Google Apps
Helpdesk
Hosted Exchange Email
Intrusion detection
Meraki cloud managed networks
Microsoft 365
Mobile device management
Multi-office support
Off-site data backup
Performance management
Remote user support
Security
Server administration, monitoring, security
System monitoring
Third-party vendor management
Web filtering
Wireless mesh network
Wireless networking

Contact us to learn more about how we can help your business reach peak performance. We’d love to discuss the advantages of using MySherpa.

Phone: 302-781-3005
Toll-free: 877-223-2235

Areas Covered

MySherpa provides regionally unrivalled, world-class managed computer and cloud services to greater Wilmington, Delaware, south Jersey and southeastern Pennsylvania businesses. We seek out best-of-breed technologies to offer guaranteed, turnkey solutions, reducing clients’ overall technology ownership costs. We utilize the MySherpa® way of people, process and systems to make significant business results for our clients.

Local expert technology guides: Philadelphia managed computer services, Delaware managed computers services, Wilmington managed computer services, Chester County managed computer services, Southern NJ managed computer services, IT support Microsoft 365, Hosted Exchange email, Windows Server, Google Apps, Meraki, VMWare, Server Virtualization, Network Security.