Support Center
Delaware Office:
Original MySherpa Clients
Support and After-Hours Support Hours
Standard support hours are Monday through Friday, 7:00 EST – 5:00 EST
After Hours support hours: Monday through Friday, 5:00 EST – 10:00 EST (call-in only)
For non-support inquiries please use the Contact form on the Contact Us Page.
Remote Support
This feature is only accessible after a support ticket has been opened and a technician has reached out. Thank you!
Submit Your Ticket to the Help Desk Here
Phone Support 302-781-3008
Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Pennsylvania Office:
Original Dorset Connects Clients
Support and After-Hours Support Hours
Standard support hours are Monday through Friday, 8:00 EST – 6:00 EST
For ALL after-hours support requests, please call 484-845-1600.
For support, please call our office at 484-845-1600 or email help@mysherpa.com.
Remote Support
Email Support help@mysherpa.com
Phone Support 484-845-1600
Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
