Support Center

Delaware Office:

Original MySherpa Clients

Support and After-Hours Support Hours

Standard support hours are Monday through Friday, 7:00 EST – 5:00 EST

After Hours support hours: Monday through Friday, 5:00 EST – 10:00 EST (call-in only)

For non-support inquiries please use the Contact form on the Contact Us Page.


Remote Support

This feature is only accessible after a support ticket has been opened and a technician has reached out. Thank you!



Phone Support 302-781-3008


Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.

Access Client Portal

Pennsylvania Office:

Original Dorset Connects Clients

Support and After-Hours Support Hours

Standard support hours are Monday through Friday, 8:00 EST – 6:00 EST

For ALL after-hours support requests, please call 484-845-1600.

For support, please call our office at 484-845-1600 or email Help@DorsetConnects.com.


Remote Support


Email Support Help@DorsetConnect.com


Phone Support 484-845-1600


Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.

Access Client Portal