Support Center
Delaware Office:
Original MySherpa Clients
Support and After-Hours Support Hours
Standard support hours are Monday through Friday, 7:00 EST – 5:00 EST
After Hours support hours: Monday through Friday, 5:00 EST – 10:00 EST (call-in only)
For non-support inquiries please use the Contact form on the Contact Us Page.
This feature is only accessible after a support ticket has been opened and a technician has reached out. Thank you!
Phone Support 302-781-3008
Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Pennsylvania Office:
Original Dorset Connects Clients
Support and After-Hours Support Hours
Standard support hours are Monday through Friday, 8:00 EST – 6:00 EST
For ALL after-hours support requests, please call 484-845-1600.
For support, please call our office at 484-845-1600 or email Help@DorsetConnects.com.
Email Support Help@DorsetConnect.com
Phone Support 484-845-1600
Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.


