Blog

Rolling out zero trust security the right way

With cyberthreats escalating and major breaches costing billions, many organizations are embracing the zero trust approach, a holistic methodology that assumes compromise and requires constant verification across all devices and applications. This guide lists the practical, actionable steps security leaders must take to move beyond initial pilots and effectively implement a comprehensive zero trust architecture that effectively counters modern threats.

November Microsoft Updates

If you’re an SMB leader or IT decision-maker, staying ahead of Microsoft 365 changes isn’t optional—it’s mission-critical. Every update can impact productivity, security, and even your bottom line. This article breaks down November’s biggest Microsoft updates in plain language, explains why they matter, and gives you actionable steps to make the most of them.

Why your business website goes offline

Did you know that a delay of just a few seconds can cause nearly half of your visitors to abandon your website, costing you not just traffic but trust and revenue? The good news is that website downtime isn’t a mysterious curse; it usually boils down to a few common culprits that don’t require a computer science degree to fix.

The Great Divide: Choosing a Help Desk Ticketing System That Actually Works for Your Business

You've probably read a dozen "Best Help Desk Software" lists by now. They all blur together, don't they? A massive grid of logos, feature checklists, and star ratings scraped from review sites. They're great if you want to know who has a free trial, but they miss the single most important question:

What is this system's DNA, and does it match the way my team actually works?

Look, choosing a ticketing system isn't just about picking features.