Tech Insights & IT Tips
Stay ahead with expert advice on managed IT, cybersecurity, cloud solutions, and more.
Six People, Six Silos: Your Wilmington Team Already Started Using AI — You Just Weren’t in the Room
There’s a meeting you never held, about a decision you never made, that has already changed how your company works.
A guide to the latest Microsoft 365 licensing cost adjustments
Microsoft 365 is getting a price increase. Announced in December 2025 and effective July 1, 2026, the update affects a broad range of commercial, nonprofit, and government subscriptions, from Business
6 Reasons your cloud costs are higher than they should be
Most organizations that move to the cloud do so expecting to save money. However, many end up spending more than anticipated, often without a clear explanation of why. The causes tend to be structural
How to collect customer data securely (and why it matters more than ever)
Customer data is the engine behind better products, sharper marketing, and stronger business decisions. But how a business collects and protects that data has become as important as the data itself. P
5 Android features hiding in plain sight that are worth enabling
Android phones ship with a lot of features that most people never discover. Some are tucked into settings menus, some are disabled by default, and some have been available for years without ever getti
Switching from PC to Mac? Here’s how Windows Migration Assistant makes it easy
Moving from a Windows PC to a Mac involves more than getting used to a new operating system. It also means bringing your files, applications, contacts, and account settings along with you. To make tha
70% of Companies Use AI. 90% Have Nothing to Show for It. Which One Are You?
Ask a room full of Wilmington or Kennett Square business owners whether their company uses AI, and nearly every hand goes up.
Windows 11’s July 2026 update: What’s new and why it matters
Microsoft’s monthly Windows 11 updates are typically straightforward: you install them and move on. However, the July 2026 Security Update, which began rolling out on July 14 for Windows 11 versions 2
Web hosting explained: How to choose the right plan for your business
Every business website needs somewhere to live. Web hosting is the infrastructure that makes that possible — the servers, storage, and software that keep your site accessible around the clock. Choosin
The health tech trends shaping care delivery in 2026
Health technology is entering a more practical phase. From virtual care and administrative AI to interoperability and data analytics, the focus is shifting from experimentation to full deployment. Her
Fileless malware: The threat your antivirus can’t always see
Most cybersecurity tools are built around a simple assumption: malicious software leaves files behind. Fileless malware is designed specifically to defeat that assumption. Rather than dropping a suspi
Virtualization or the cloud? How to choose the right solution for your business
“We should move to the cloud” and “we should virtualize our servers” often get treated as the same conversation, but they’re solving different problems. One is about who owns and manages your infrastr
Microsoft is ending Office 2021 support in 2026
If you or your team are still running Office 2021, which houses the standalone perpetual-license versions of Word, Excel, PowerPoint, and Outlook, mark your calendar. Microsoft has confirmed that supp
Business intelligence: Leveraging data to make smarter decisions
From sales figures and customer interactions to website traffic and support tickets, every business generates a vast amount of data. Business intelligence (BI) provides the tools and practices to turn
Using Microsoft 365 and CoPilot to transform your daily spreadsheet workflows
Relying on manually created tracking tools often leads to formatting errors and broken data connections across your organization. Discover how the latest processing capabilities shift software from a
Want to stop your cloud storage subscription? Here’s what you need to know
Breaking up with your cloud storage provider may sound simple, but it requires a bit of strategy to avoid losing your digital life. Before you hit that “Cancel Subscription” button, you need a game pl
6 Disaster recovery myths putting your business at risk
Disaster recovery (DR) is an essential safeguard, yet it frequently gets brushed aside. Common assumptions give business owners a false sense of security, making it dangerously easy to delay planning.
How to get more work done on an Android tablet
Android tablets are powerful work tools, but many businesses only scratch the surface of their capabilities. Implementing the following tips and tricks can help you maximize your productivity on these
NameDrop on iPhone: The faster way to share your contact card
NameDrop makes it easy to trade contact details by holding two compatible Apple devices close together. Here’s how the feature works, what information it shares, and how to control it. What is NameDro
Protecting organizational privacy through advanced camera configurations
Most laptops and desktops now feature high-definition cameras built right into the bezel or connected via universal serial bus ports. Unfortunately, this convenience introduces distinct vulnerabilitie
The truth about private browsing and your online privacy
Protecting your online privacy requires constant vigilance. Every website you visit tries to gather information about you. Fortunately, private browsing gives you a quick way to block unwanted snoopin
The No-Hype Guide to AI for Small Business: 6 Tasks to Automate Today and the Real Risks You Can’t Ignore
Practitioner-grade automation for SMBs
How hospitals can keep thousands of connected devices secure
Hospitals rely on thousands of connected devices every day, from bedside monitors and imaging systems to staff laptops, printers, tablets, and administrative tools. These devices help teams deliver ca
Why identity is the new internal highway for cyberattacks
Organizations spend tens to hundreds of thousands fortifying their perimeters, but the biggest threats often originate from within. This article explores how saved passwords and autonomous AI agents c
Microsoft Edge features that help you work smarter in 2026
Microsoft Edge has been around for years, but users are still overlooking some nifty features beyond its web browsing capabilities. In 2026, the browser has several newer tools and clever built-in fea
Use Viva Insights to build a more productive team
Microsoft Viva Insights helps organizations understand how work actually gets done, from meeting habits and collaboration patterns to broader productivity trends. With the right setup, it can reveal w
AI Demystified: What Small Business Leaders Actually Need to Know in 2026
Your team is probably already using AI. Here’s how to lead with confidence.
How SaaS helps SMBs save money and work more efficiently
Software-as-a-Service (SaaS) gives small and medium-sized businesses (SMBs) a simpler, more flexible way to access the software they need. Aside from reducing upfront IT costs, it supports remote work
Transforming online retail through cloud order management systems
Managing incoming sales across multiple platforms often leads to administrative gridlock for expanding online stores. Transitioning your transaction workflows to a secure cloud platform provides the c
When the Defender Becomes the Target: Cisco’s 10.0 Flaw & Assume Breach
Even Your Security Tools Aren’t Immune MySherpa VP Ericka Downs was featured this week in SC Media’s coverage of CVE-2026-20223, making the case that even the tools we deploy to protect us can’t be im
