Tech Insights & IT Tips

Tips for smart BI planning

Implementing Business Intelligence (BI) software and other tools can help your company grown by leaps and bounds. However, it has to be planned for with the proper level of diligence and care to truly

4 benefits of online scheduling

As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s

Is Apple’s new iOS 9 right for you?

While more and more iPhone users are installing the new iOS 9, there are still thousands of us holding out on the upgrade as we wait to hear more about it. So if you’re curious to know what kind of ne

Office 2016 for Mac is now available

Office 2016 for Mac has arrived, and it brings with it several new features to Microsoft’s popular productivity suite and cloud-based services. Microsoft has fixed various bugs and functionality issue

Storm warning: prepare staff and clients

When your employees see snow on the ground, the thought of a day off immediately pops into their heads. Of course your customers are still reliant on you to provide the goods and services they have co

For those who want it, customer service is still king (and plenty want it)

The tech market is becoming segmented as more customers feel emboldened to opt for a DIY service model – and why not? It has become a breeze to install new applications on mobile devices, to wirelessl

Windows 2003 server in the rear view mirror

Windows 2003 server in the rear view mirror By Greg Gurev Gurev is Head Sherpa at MySherpa, Wilmington Let’s face it. In small business, Microsoft had us at “hello.” Let’s get nostalgic for a moment.

Construction Software and the Cloud

Below is my recent post to a discussion on the Construction Financial Management Association @CFMA website. The large software companies are making a big push to move clients to their hosted applicati

MySherpa Named Top MSP Globally

Penton Technology Names MySherpa® to the MSPmentor 501 Global Edition 8th Annual Report Identifies World’s Top 501 Managed Service Providers (MSPs) March 26, 2015: MySherpa® has appeared on Penton Tec

Save Big by Actively Managing your Vendor Contract Renewals

Remember when you signed up for that new, personal cell phone or a T1 data circuit for your business? There was probably a really good promotion that created compelling value to select that service. F

Chamber Superstars

Upcoming Events

BizBuzz – Tuesday, September 23rd, Penn Cinema, Riverfront Wilmington. 8:30-11AM. Register here. There’s still time to get your BizBuzz on! Join us for a fun and fact-filled morning while we discuss n

Sherpa Sightings

ABC Fall Fest – Our Best Chili yet! We didn’t win, but our pot was empty – and that’s enough for us! Junior Sherpa Vienna can answer all your questions!

Hello friends,

Hope you’re having a safe and productive autumn – we’re in full swing here, getting new hardware projects underway and meeting new folks out and about. Here’s the latest news from Base Camp Windows 9

Sherpa Sightings:

Base Camp recycles whatever we get our hands on – this time, it’s the boxes from a Windows XP refresh project. Ronald McDonald House – Kenny’s cookin’ up a storm! Ronald McDonald House dinner night –

News from Base Camp

Hello Sherpa Fans, We’re almost through with winter, and we here at Base Camp are eagerly anticipating the arrival of warm spring weather. But with spring also comes April 8th, the date that marks the

The Sherpa Holiday Feast!

Greg and Patricia, our fearless leaders. Roberto and James smiling it up! Jess H welcoming everyone in! Jess G and Adrian ponder the quiz questions. Andrea and Ethan – a quiz tour de force! Dave wins

Happy New Year from Sherpa HQ

Hi Everyone! Jess H here, stepping in to welcome you to 2014! Sorry it’s been so long since you last heard from us – we’ve been busy getting all of our great ideas and new plans in motion. Windows XP

From the desk of the President – Holiday Virus Scam

Just in time for the holidays, the nasty CryptoLocker is rearing its ugly head on computers near you. What is it? It’s a brand of malware, known as “ransomware”. What does it do? It comes in via email

Sherpa Sightings:

Sherpa J’Nay performing at Warmdaddy’s.

Dispatch from the Head Sherpa

As our clients and colleagues upgrade their systems, we’re often asked about what they can do with the old equipment. And we always, ask, have you thought about electronics recycling? It is secure, it

Sherpa sightings:

Our New Sherpas! From Left to Right: Roberto, J’Nay, Chris, Alex, and Mark. Delaware Networking station: Roberto, Jess and Alex enjoy drinks at networking. Our client’s new server setup is running wel

Dispatch from the Head Sherpa

Fall is undeniably our busiest time here at Sherpa HQ, and for good reason. This quarter, we’re focusing on helping our clients get ready for the end of support of Windows XP. At twelve years old, thi

MySherpa promotes Ethan Tancredi to President Sherpa

IT managed services firm MySherpa promoted Ethan Tancredi from VP of Operations to President Sherpa to oversee all daily operations and employees at MySherpa. He joined MySherpa in 2005 and has held v

Sherpa Sightings:

DE Kids Fund 5K – Ben of Team Sherpa mentally preps with YouDee from the University of Delaware Team Sherpa Intern Ryan is the first of the Sherpas to cross the finish line at 21:30! Team Sherpa walke

Gearing up for another busy fall season!

Greetings everyone! Hope you have had a pleasant and relaxing summer! Here at Sherpa HQ, we’ve been ramping up our activities in anticipation of a very busy fall season. Our client projects are almost

Sherpa Sightings:

Rob Eppes and Greg Gurev – JA Leadership Awards Lunch – June 25th, 2013 Jess Hoover and Declan enjoy their first Phillies Game, May 14th, 2013

Dispatch from Base Camp – Annual 5K Run

Hi Everyone! Jess H here for Greg – I get to take over the newsletter once a year to let you know that once again, Team Sherpa is going to be running and walking in the Delaware KIDS Fund 5K! If you h

Sherpa Sightings:

Bob Dayton, President of the Delaware BioScience Association, visits Base Camp. April 2013. Did you know that MySherpa regularly contributes pounds of soda tabs to RDMH’s recycling effort? Read more a

Dispatch from the Head Sherpa

If you have been following our dispatches for 2013, you know that we’ve been covering a lot of ground in business technology – creating a wish list, budgeting for needed upgrades, even preparing for e