You've seen the invoice. That number from your cloud provider that was supposed to be predictable, manageable, and lower than your old on-premise costs. And yet, it's not. It's higher. Again.
If you feel like you're constantly surprised by your IT spending, you're in the majority.
You know that feeling? You're sitting in a strategy meeting, looking at ambitious goals for market expansion, customer acquisition, and operational efficiency. Then the conversation turns to IT, and the energy in the room just… shifts. It becomes a discussion of budgets, tickets, and server uptime.
You’ve seen the invoice. That number from your cloud provider that was supposed to be predictable, manageable, and lower than your old on-premise costs. And yet, it’s not. It’s higher. Again.
If you feel like you’re constantly surprised by your IT spending, you’re in the majority.
You've probably read a dozen "Best Help Desk Software" lists by now. They all blur together, don't they? A massive grid of logos, feature checklists, and star ratings scraped from review sites. They're great if you want to know who has a free trial, but they miss the single most important question:
What is this system's DNA, and does it match the way my team actually works?
Look, choosing a ticketing system isn't just about picking features.
Your billing experience is now enhanced with a new and intuitive online payment platform. This update is designed to provide greater flexibility, security, and ease when managing your invoices.
What’s New?
A user-friendly self-service billing dashboard
Multiple secure payment options
Safe storage of payment methods and invoice history
Optional automatic payments—set it and forget it!
Quick Overview
MySherpa has partnered with Alternative Payments to offer a variety of convenient online payment options, including financing for large invoices.
Nothing drains the profits (and the reputation) of a financial services firm faster than uncontrolled IT costs and sloppy tech management. The stakes are sky-high as every dollar wasted, and every vulnerability left unaddressed, impacts your bottom line and client confidence.
We’re excited to share a major milestone in our journey to better serve our community: Dorset Connects and MySherpa have officially merged under the unified MySherpa brand! This strategic merger brings together two trusted local IT providers, combining our teams, resources, and expertise to deliver faster support, deeper technical capabilities, and a broader range of services.
It doesn’t take a major equipment failure to bring work to a halt on a construction site. One expired license for project management software, a wireless dead zone, or a missed field management system update can delay inspections, hold up change orders, or prevent crews from accessing critical project files.
All it takes is one missed software patch, network bottleneck, or expired credential for a mission-critical machine to go silent and freeze production. The most damaging threats aren’t always dramatic system failures, but the hidden gaps left by overdue upgrades, piecemeal tech decisions, and IT support that’s too slow and disconnected to identify issues early.
When client outcomes depend on flawless timing and absolute accuracy, it only takes one lost file, outage, or technology hiccup to throw your legal services firm into chaos. Tech decisions made by IT partners that don’t understand the demands of a fast-moving legal practice only add to the mayhem.