Support Center

Welcome to the MySherpa® Support Center

Support and After-Hours Support Hours

Standard support hours are Monday through Friday, 7:00 EST – 5:00 EST

After Hours support hours: Monday through Friday, 5:00 EST – 10:00 EST (call-in only)

For non-support inquiries please use the Contact form on the Contact Us Page.


Remote Support



Phone Support
302-781-3008


Client Portal
Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.

Access Client Portal