Industries We Serve

Industries We Serve

Information technology is crucial to business operations in construction, healthcare, manufacturing, finance, or professional services. However, midsized businesses often lack the necessary technical support, leading to network glitches and computer downtime that can significantly hamper productivity. This is where MySherpa steps in, offering a reliable solution to these challenges.

At MySherpa, we don’t just provide IT services; we become your partners. We work hand in hand with you and your team to ensure that your business technology is always up and running. We value the long-term relationships we build with our clients and strive to make your business safe, secure, and thriving.

MySherpa provides local services and support, comfort, and confidence to achieve your mission.

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Construction

Deliver your projects on time and budget with safe and secure office or job site operations.

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Healthcare

The confidence to treat patients knowing your operations are safe, streamlined, and secure.

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Financial Services

Focus on helping clients achieve financial health with secure and efficient operations.

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Legal

Help your clients navigate the legal process with safe, efficient, and secure computing.

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Manufacturing

Increase productivity and output with reliable and secure technical operations.

Our Recent Projects


A reflection of project MySherpa delivered in the Delaware Valley

Working with local Developer to create a new business center from the ground up for 32 offices, using the latest technology in cloud workforce management tools


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Customers are talking


“MySherpa is exactly the kind of business we want to work with. They are local, devoted to the community, and exceptionally responsive. When we had a problem with malware, our highly skilled Sherpa guides provided immediate attention and resolved the issue within hours. Then MySherpa worked with us to make certain it didn’t happen again. With MySherpa, it doesn’t feel like we are outsourcing our IT services. They are seamless, a part of our organization.”

Business Problem: Lost data and files in malware attack

MySherpa Solution: Reclaim data, back up files for all information; provide support 24/7 via email, phone or text

Client’s Industry:Non-Profit

“The peace of mind gained surrounding our IT demands/resources is immense. Having someone carry that IT load for us; pro-actively identify and address our various IT needs; do it timely and well; and essentially have our back so we can focus on our business is of the utmost value.”

Business Problem: Outgrown Service Provider

MySherpa Solution: Everest Sherpa Care

Client’s Industry: Corporation Services

“I hired MySherpa based on what I saw while working at Kelleher & Laffey. I had the benefit of almost working with all of you before hiring the company.

The level of service. You guys know there is a problem before I do and then are on the ball right away to fix it. MySherpa’s service is personal. You get to know who you are working with and that is always nice.”

Shauna Hagan

The Law Office of Shauna T. Hagan, LLC

Business Problem: Starting up a new law office. Installing a new network, cloud document management, Hosted Exchange email, networked printers, network security.

MySherpa Solution: Project Services with Alps Sherpa Care managed services

Client’s Industry: Law Firm, Family Practice

“MySherpa is exactly the kind of business we want to work with. They are local, devoted to the community, and exceptionally responsive. When we had a problem with malware, our highly skilled Sherpa guides provided immediate attention and resolved the issue within hours. Then MySherpa worked with us to make certain it didn’t happen again. With MySherpa, it doesn’t feel like we are outsourcing our IT services. They are seamless, a part of our organization.”

Rob Eppes

President, Junior Achievement

Business Problem: Lost data and files in malware attack

MySherpa Solution: Reclaim data, back up files for all information; provide support 24/7 via email, phone or text

Client’s Industry: Non-Profit

“Prior to MySherpa, our company had experienced many costly, time consuming bad experiences with IT service providers. MySherpa quickly fixed all our problems with appropriate solutions. And since MySherpa has taken over, any issues we have are minor.”

David St. Clair

Chairman, Halosil International, LLC

Business Problem: Failed Server Implementation, Services Not Properly Operational

MySherpa Solution: Corrected Server Implementation Problems

Client’s Industry: Manufacturing

“THANKS for taking care of this so quickly. Elizabeth just stopped in my office and gave you a glowing compliment saying how awesome the Sherpa is! You went through a lot figuring that copier mess out, and she really appreciated it!

You always go the extra mile, and we luv you for it! :)”

Sharese Alston

Manager, Interactive Programs Produce for Better Health Foundation

Business Problem: Server Response Times

MySherpa Solution: Everest Sherpa Care

Client’s Industry: Non-Profit

“We’ve partnered with MySherpa for over five years now, and it’s such a great feeling knowing we have MySherpa at our fingertips, so our office workers are never left stranded.”

Karen Driscoll

Ox Paper Tube & Core

Business Problem: Issues With Line of Business Software and 3rd Party Vendor

MySherpa Solution: Researched and Found New Vendor to Implement Changes

Client’s Industry: Manufacturing

“We are a growing 30 person financial services firm and have been working with MySherpa® since 2010. Whether it is assisting with setting up new employees, helping with setting up new computers, or handling IT issues, MySherpa® has things covered. They are not only responsive to issues that come up, but pro-active in that they have at times been able to let us know there’s an IT issue even before we do.

The experience that we have had with them has been very good and we recommend MySherpa to others. Speaking of talent, your team has continued to be great on ALL fronts. They are fast and always very helpful. Press on!”

Matthew Kane

President, Compass-Ion Advisors, LLC

Business Problem: Spin-Out From Parent Company

MySherpa Solution: New Office Technology Project Management and Day 1 Support

Client’s Industry: Financial Services

“Most of the time you only get emails when someone has something to complain about and, in my experience, you do not get them when someone does a great job or goes beyond what might be expected of them. Anything that could have gone wrong yesterday went wrong. Your team did an amazing job getting us up and running under the strictest 5:00 dinner rush deadline. Team MySherpa’s did a great job getting our point of sale issues resolved.”

Helene Kolenko

Controller, Penn Oaks Golf Club

Business Problem: Point of Sale Reliability

MySherpa Solution: Vendor Management and Technology Refresh

Client’s Industry: Hospitality

“You are always there when we need you.”

Chuck Vincelette

Partner, Sparano, Vincelette & Villano

Business Problem: Needed Systems Administration

MySherpa Solution: MySherpa® Alps Care

Client’s Industry: Professional Services

“I received exceptional service from MySherpa® yesterday. You not only fixed the error that I was currently experiencing, but you also resolved an issue that’s been ongoing with our Payroll Vendor. I haven’t been able to run the OSHA reports on our vendor’s system and your fix yesterday opened the proper channels so that I can now, once again, print OSHA reports. Your service is awesome. Please pass this on to whomever you feel should read my compliments.”

Michelle Haenggi

Bentley Truck Services, Inc.

Business Problem: Compliance Reporting

MySherpa Solution: MySherpa® Helpdesk

Client’s Industry: Auto Dealer

“You and your team are a delight to work with! Thanks for working with us.”

Sarah Willoughby

Executive Director, Greater Wilmington Convention & Visitors Bureau

Business Problem: Network Administration

MySherpa Solution: Dedicated Network Administrator

Client’s Industry: Hospitality

“The Skype project is moving ahead better than expected. The troops are happy with it and seem to like it better than their cell phones. Voice quality is better with only one item to carry. Some actually find it easier to use than the cell.”

Bob Syme

Operations Manager, Delaware Express Shuttle and Tour

Business Problem: High Cell Phone Bills

MySherpa Solution: Skype Telephony for Drivers

Client’s Industry: Transportation

“Thank you, for the unending support we received while implementing our new print centers project. What was scheduled for a few hours, turned into 3 full days of support. I recognize the time investment this unexpected issue caused. But that’s nothing new, that’s just the kind of service that we receive from MySherpa every time. Thank you and I wish you many more years of success!”

Carol Cole

Executive Assistant, Nickle Electrical Companies

Business Problem: New Print Centers Project

MySherpa Solution: 3rd Party Vendor Administration

Client’s Industry: Construction

Our Partnership with MySherpa began about 9 months ago and the level of support and attentiveness is something we really needed at Service Unlimited.

MySherpa has been diligent in answering help desk requests in a timely manner. Due to some of the intricacies of our systems, MySherpa was able to work through all our challenges and recommended paths forward.

I appreciate MySherpa's efforts to support Service Unlimited, Inc.

Mark White

Director of Support and Warehouse Operations

Client’s Industry: Construction

"Partnering with MySherpa isn't just about outsourcing IT; it's about entrusting our operations with a team that embodies comfort and confidence.

With their expertise and reliability, we rest assured, knowing our technology is in the best hands possible, consistently meeting and surpassing our high standards. It has been a pleasure working with all of the Sherpas and we look forward to continuing our relationship."

Karen Skipper

ERP Manager, The LaMotte Company

Client’s Industry: Manufacturing

Words can’t express how impressed and grateful I was that MySherpa was there at every turn to support our team, knowing they faced the same issues across their entire customer base as the world quickly changed.

JEFFREY S. MICHAEL, CPA, CCIFP

Chief Financial officer, Cippco, Inc.

Client’s Industry: Construction

If businesses want to grow and don’t want/need their own IT department, MySherpa is the ticket to success in Managed Technology Services. My staffing worries are gone and our transition to working with MySherpa has been smooth sailing.

ROHIT E. D’SOUZA, MBA, WCSP

D’Souza & Associates, Inc.

Client’s Industry: Healthcare

Why MySherpa?

Your Cyber Security is our priority. Let MySherpa be your Worry-Free technology experts provide comfort and confidence that your operations are closed to cyber-attacks while keeping them open for Business!

With MySherpa, you’ll be in great hands and with great company.

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