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The SMB’s guide to staying afloat during the COVID-19 pandemic

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good. Here are some tips that can help your business get through […]

Dispatch from the Head Sherpa.

This is not a boilerplate email that you probably have received from businesses across the globe. This is a letter about you. We see you. We share your pain for the losses and disruptions over the past months due to COVID-19. We understand the despair and anger you must be feeling, the distressing business decisions you must make that were not in your strategy for 2020.

Together, we will pull through these tough times and come out stronger in the end.

Another Windows 10 update, another raft of issues

It’s the update season for Windows 10 users. Although it’s normal for us to experience an uptick in support requests during these periods, things are looking worse than normal this time around. That’s because Microsoft’s most recent operating system update has caused data loss for some users. Let’s discuss how you can prevent this from […]

Keep these in mind when shopping for antivirus software

If you think cybersecurity is only for big organizations, think again. Small- and mid-sized businesses often don’t have the budget for expensive cybersecurity tools, making them easier targets for cybercriminals. Statistics show that cybercrimes continue to increase every year. And with the global pandemic forcing businesses to work from home, protection from cyberthreats such as […]

Extend your MacBook’s battery life with this feature

If you’re concerned about your MacBook’s battery life, then a new feature from Apple is good news. Called Battery Health Management, it is designed to reduce the negative effects of overcharging on your device’s battery. This feature will be released with the new macOS 10.15.5 Catalina update. It maintains your MacBook’s battery life by preventing […]

Remote work policy tips for Windows and Office users

With businesses making adjustments due to the COVID-19 pandemic, concerns about data integrity of work from home (WFH) setups have multiplied. But as long as you can properly configure Windows and Office, your business data will always remain protected. Before the pandemic broke out, companies across the United States had already been on the lookout […]

Can your internet bandwidth handle remote work?

Even before COVID-19, remote working was already quickly becoming the new normal. It took a pandemic to tip the scale, and now most jobs are being done from home. But it’s not always a smooth ride. There are many things that can cause productivity dips, one of them being limited internet bandwidth. How much bandwidth […]

Could telecommuting be the new norm?

Despite businesses’ reservations, remote working comes with numerous benefits, including lower overhead expenses and improved productivity. And with the coronavirus pandemic forcing employees to work from home, this might just be the tipping point for remote work to become the norm. Enforced flexibility A pandemic is one of the most socially, economically, and politically disruptive […]

Security best practices for remote workers

Working from home increases employee autonomy, cuts costs, and ensures the health and safety of the company during the coronavirus pandemic. The problem is, it also increases the likelihood of security breaches since employees are working outside the company’s security perimeter. That’s why you and your staff must adhere to these security best practices. Fortify […]