There are three things that make for a good (or in this case, bad) airline experience: attitude, equipment and amenities. In my opinion, being American means having a can-do attitude. It means having the best equipment for the job and being prepared. It also means offering amenities as a way of acknowledging “We’re all in this together!” Or better yet, “Thank you for your business!”
US Air… Decidedly un-American
The Truth About Internet Privacy – PF July 2010
The Justice Department subpoenaed Internet addresses and search records of Google, Yahoo & MSN over a one-week period. Only Google refused to comply.