Dispatch from the Head Sherpa

When technology lets you down, who is to blame?

When you look at your business and the systems that keep it functioning, can you honestly predict when they are going to fail? When is it a foregone conclusion to refresh your technology? Are you prepared for an extended outage due to weather, power or other conditions? How slow or unreliable does something need to be to warrant replacement?

If you can't answer these questions, or if you never even thought about them, then you are like most business owners – and that's why we stress preparedness.